In cases where the adoptive parents may have requested the subsidy be suspended because the child left the home or they no longer wish to receive the subsidy, the adoptive parent(s) can have it lifted.

If subsidy is terminated because of child reaching their twenty first birthday, entered the military, married, if the parents voluntarily surrendered their parental rights or if the court terminated the adoptive parents rights, the suspension cannot be reactivated.

For counties outside of the five boroughs of New York City, contact the county from which you adopted your child to ask what they need from you to reinstate the subsidy.  In New York City, adoptive parents should follow these steps:

• Send a notarized letter requesting to LIFT the subsidy indicating the date the child returned to the home and they wish to start receiving the subsidy again.
• The letter must be signed by adoptive parent or parent(s).
• Include daytime contact information, phone and/or e-mail.  
• Fax the letter to the ACS Customer Service fax number at  212-676-9032.  Make sure you send it to the Attention of the Post Adoption Unit.

The staff assigned to work on the case should contact you to confirm your request has been received and the name/number of the worker assigned to the case issue. In the event, you fax documents, and have not heard from anyone in a week, call or e-mail to check that the communication was initially received.

For specific questions, families are encourage to contact the Yvette Norman-Godreau at the Post Adoption Unit at ACS directly for assistance.  Yvette can be reached at 212-341-2832 or Yvette.Norman-Godreau@acs.nyc.gov