Albany County Support Services

Adoption & Foster Care Support Services in New York State

Adoption Navigation Services at Parsons C&F Center

Services Provided: The ultimate goal of the program is to navigate and support families through all phases of adoption while empowering them for growth, and to support positive outcomes for all involved through the provision of the following services: training opportunities, referral to adoption sensitive practitioners, agencies, child care info and referral, consultation and support. Anyone interested in adoption support can access by calling the helpline # below. See program flyer for more info.
Contact Person: Maureen Taylor
Address:  60 Academy Road, Albany, NY 12208  Phone: 518-275-7582
Email: Website:

Capital District DDSO -OPWDD

Services Provided: Family Support Services Coordinators are available at each of OPWDD’s regional Developmental Disabilities Services Offices (DDSOs) to help families access Family Support Services.  Family Support Services can help in times of crisis when a family member or loved one becomes ill, or when things get difficult at home for other reasons. Find out more information about these services and supports by calling your local Family Support Services Coordinator.  Support services may include: information and referral, family and individual counseling, recreation, after-school programs, support groups, transportation and specialized equipment and home modifications.  Other contact is Eugene Gardner.
Contact Person: Eugene Gardner
Phone: 518-388-o417
Email:  Website:

Family STAR

Services Provided:  A program initiative of Adoption STAR providing a full service post adoption support program including clinical counseling, support groups, nationwide post adoption contact correspondence services, and search and reunion services. Associated with  Tapestry Books, a premiere online source for adoption books and resources. See website for more online resources and articles, info about services and upcoming events. Albany 518-391-2515; New York City 917-470-9340; Syracuse 315-703-7511; Binghamton 607-330-2158; Rochester 585-672-5227; Poughkeepsie 845-457-4883
Address: 131 John Muir Drive, Amherst, NY 14228  Phone: 716-639-3030
Email: Email contact form on website  Website:,

Family Support Priorities

Services Provided: Mediation and Supervised Visitation Services. Provides families with a less expensive more productive alternative to family court to resolve disputes. Family Priorities uses a child focused approach to mediation of custody and visitation disputes, as well as offers parents in high conflict custody disputes or parents with children in foster care with quality supervised visitation. We offer convenient “after work” and weekend hours. Holiday visitation available. Quiet, Private and Confidential atmosphere. Appointments scheduled quickly within one week. We work with individuals with or without retained attorneys or even if you have already filed a petition. Supervised Visitation – Family Priorities offers a quality interaction between parent and child for parents with children in foster care or kinship care. On and off–site visits available.

Contact Person: Julianne Patterson

Address: 1541 Union Street, Schenectady, NY 12309 Phone: 518-526-5696


Parent Network of the Capital Region

Services Provided: The mission of the the Parent Network of the Capital Region is to provide parents with the knowledge, skills, resources and support to effectively advocate for their children and to facilitate productive relationships between parents and school districts for the benefit of students with disabilities.  Services offered offered free-of-charge include: Information on special education and disabilities, Individual advocacy and support for parents, parent support groups, referral and connections to professionals and other organizations, training and workshops, resource center with Internet Access and a quarterly newsletter.  See website for more information on specific services.

Address: 1190 Troy-Schenectady Road, Latham, NY 12110 Phone: 518-640-3320

Email: Website:

Parsons Child & Family Center Families United Network

Services Provided: Families United Network (FUN) is an Albany County family organization providing parent-to-parent support around the issues of raising a child with special social, behavioral, and/or emotional needs. Any Albany County family caring for a child with such issues may request our services. FUN provides support services designed to help families learn better ways to cope with a child’s challenging behaviors, navigate the child-serving systems to access appropriate services, and provide emotional support to parents and caregivers including support groups, parent Advocacy, Refferal Services, Social Events, Training/Educational Activities and community parent partners. Visit webpage for more information and to download a Brochure.
Contact Person: Joan Valery
Address: 60 Academy Rd, Albany, NY 12208 Phone: 518-426-2619

Prevent Child Abuse NY

Services Provided: A free, confidential, multi-lingual information and referral service that helps foster, adoptive and other families access an array of programs and supports. We offer information and referrals on issues pertaining to child abuse and neglect, custody and visitation, parenting education and support, preventive services, family court and the child protective system, legal issues, housing and emergency and basic needs.

Contact Person: Jennifer Matrazzo

Address: 33 Elk St. 2nd Floor, Albany, NY 12207 Phone: 800-342-7472 or 518-445-1273

Email: Website:


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